Hi, I'm Zach
A product designer who makes your product and your team better.
12+
Years in design and dev
Enterprise SAAS, B2B, B2C, Fintech
50k
New users per month
Designing for the country's leading mortgage platform
Designing a Verifications Platform That Adapts to Market Cycles
I led the design stabilization and evolution of nCino’s Verifications platform during a major backend and frontend rewrite.
UI/UX Design
Complex Workflows
Research Synthesis
User Interviews
User Journeys
Market Analysis
Enterprise SaaS
Cross Team Alignment
Making the Best Out of a Ch@tb%t Situation
Designing a lightweight, context-aware guidance system that uses AI conversationally only when it adds value, not as the default interface.
UI/UX Design
Problem Framing
User Research
Usability Testing
Foundational Research
AI Scope
Saving Our Clients $72k Per Year
How I revamped a customer service dashboard and workflow that resulted in saving our clients $36k-$72k per year!
User Interview
UI/UX Design
Workflow
Wireframing
A New Era for a Flagship Product
How conversations at a coffee shop improved the usability of our flagship product and created a totally new experience for our users.
User Interview
Usability Research
UI/UX Design
Workflow
Gorilla Tactics
Stuff I can do really well
Mobile & Web Design
AI-Enhanced Workflows
Prototyping & Testing
User Research
Journey Mapping
Product Vision
Figma, etc.
Certifications, mentorships, and apps I've designed and developed
